From messy input to a decision you can ship
Field guides for the work around an API call: what to automate, what to leave to people, and how to roll it out without breaking the queue you already have.
- Guides
- 7
- Workflows covered
- 7
- Languages per guide
- 3
Automating Support Ticket Triage in Your Helpdesk Pipeline
Build a support ticket triage pipeline: webhook intake, category and priority classification, human-review routing, and safe fallbacks. Code in curl, TypeScript and Python.
Read the guideThe whole pipeline
Intake, rules, the decision, routing, and write-back. The API call is one step of six.
Code you can paste
Working examples in cURL, TypeScript, and Python, checked against the live contracts.
A rollout that fails safe
Shadow mode first, humans on the hard cases, and a fallback for when anything is down.
Commerce
Intelligence APIs for products, transactions, and customer commerce workflows.
How to Match Supplier Product Catalogs to Your Own SKUs
A practical guide to matching supplier feeds to your SKUs: blocking candidates, using GTINs safely, handling variants, and routing uncertain matches. Code in curl, TypeScript and Python.
Read guideScreening Return Requests Against Your Return Policy
Put a policy check in front of your returns queue: compute eligibility from real order data, auto-approve the clear cases, and route exceptions to people. Code in curl, TypeScript and Python.
Read guideFinance & Procurement
Intelligence APIs for financial validation, purchasing, pricing, and commercial approvals.
Operations
Intelligence APIs for routing, prioritization, qualification, and operational exception handling.
Catching Delivery Exceptions Before Your Customers Do
Turn raw carrier tracking events into routed delivery exceptions: late and stalled parcels, address problems, losses and disputes. A scheduled pipeline with curl, TypeScript and Python.
Read guideQualifying and Routing Inbound Leads in Minutes
Qualify inbound demo requests against your own criteria, route them to the right territory, and keep research and support requests out of sales queues. Code in curl, TypeScript and Python.
Read guideBusiness Validation
Intelligence APIs for policy enforcement, data integrity, contractual scope, and content governance.
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We write guides for the integrations people ask about most. Send us yours, or start with the API reference.